Assertiveness is more than just having the courage to express one’s views and to demonstrate belief in oneself. It is rucial if an effective two-way communication is to be established. Assertiveness is the way in which you go about meeting your own needs without negatively impacting other people or yourself.

Influencing is the way in which you advocate your own views while demonstrating a genuine ability to empathise with other view points while articulating a clear case for change.

If you are able assert yourself and influence others in a constructive way you will achieve collaborative results. This course is for individuals who want to harness the power they have to positively impact others.

Course aim

To be able to assert oneself and influence others to positive effect

Learning Objectives

• To understand what constitutes assertive, aggressive and passive behaviour.
• To understand how these behaviours manifest themselves.
• To understand how this behaviours impacts others.
• To understand your individual style.
• To understand how to make your individual style work for you.

Learning Outcomes

• You will be able to eliminate some unconstructive aspects of your behaviour immediately.
• You will be more self aware and thus better able to manage your own behaviour
• You will better understand the impact your behaviour has on others and know how to moderate your style to suit the circumstance.

DURATION

2 days.