The success of any manager is reflected in the overall performance of his/her team. Many mangers learn people management skills on the job where results are sometimes left to chance. This approach has its merits; however achieving consistently high performance requires a more planned approach.

Course aim

To enable participants to achieve success through effectively managing self and others.

Learning Objectives

• Know how to build relationships & trust through effectively communicating with others
• Be able to use motivational techniques to gain maximum productivity from your team
• Be able to use practical tools and ideas to manage time more effectively
• Know how to manage individual and team performance fairly and thoroughly to achieve objectives
• Be able to apply a change management model to real life situations enabling you to get people “on board”
• Understand your individual management style and know how to adapt your style to build rapport and collaboration

Learning Outcomes

• You will work towards building rapport & collaborative relationships with others
• You will engage others to take ownership for their own performance
• You will motivate your staff to do their best and reach their goals
• You will implement change in a planned and thoughtful way
• You will consciously use new behaviours and eliminate others

Duration

3 days