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Managing Stress & Conflict

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Managing Stress & Conflict

Conflict it would seem is an inevitable part of who we are as human beings. How we deal with conflict is paramount to our own happiness and that of others. Ineffective conflict management can impede our ability to deal with difficult or stressful situations.

The management of stress and conflict is something that we can all learn to do. Some conflicts can even be viewed as constructive. Effective conflict-management requires self-awareness, empathy and a genuine desire for resolution.

Course aim

To be able to manage stress and understand and manage conflict constructively.

Learning Objectives

To understand the relationship between stress and conflict.
To understand what your optimum levels of stress are.
To understand what your personal conflict management style
To identify some stress busting strategies
To understand how stress and conflict management are related to assertiveness and influencing.

Learning Outcomes

You will be able to break the stress & conflict cycle
You will devise damage limiting tactics to manage your stress.
You will be able to identify those people and situations that cause you stress and or conflict and develop effective coping strategies

DURATION

2 days.